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DLLC Leadership Team

Ben Henry


Phone: 602-542-9020

Ben Henry was appointed as Director of the Department of Liquor Licenses and Control (DLLC) in January 2023.

Previous to Director Henry's appointment, the Arizona native was raised and educated in Phoenix. He previously served as the Deputy Director of Arizona Peace Officer Standards and Training Board (AZPOST), where he served as liaison between the Agency and user agencies, and represented state law enforcement interests.

Ben has over 27-years of (sworn) law enforcement experience, and worked for two of the largest law enforcement agencies in Arizona. These agencies are the Maricopa County Sheriff's Office, where he retired as the Chief Deputy and the Phoenix Police Department, as a Commander. The first half of Ben's career was mostly spent in operational divisions, conducting complex criminal investigations and managing crime suppression programs. As he ascended through the promotional ranks, his responsibilities became more administrative.

The latter half of Ben's career was spent mostly in the Human Resource area: dealing with complex budgets, policies and procedures, training, and the wellness and retention of City/County's greatest resource - its employees. Ben has a Bachelor of Science Degree from Arizona State University and a Master's Degree in Education from Northern Arizona University. He also earned a Certified Public Manager designation from Arizona State University and is a graduate of the FBI National Academy.

Brian Issitt

Deputy Director

Phone: 602-364-1952

Email:[email protected]

Deputy Director Brian J. Issitt is a second-generation police officer, who began his tenure with the Department of Liquor Licenses and Control (DLLC) in February 2023, after retiring from the Phoenix Police Department (PPD) as a Commander after almost 22 years of service. Brian spent the majority of his youth on a baseball or football field, where he learned the values of hard work, determination, perseverance and teamwork. By the end of his career as a high school student-athlete, he earned a Division I scholarship to play football and baseball, while simultaneously being drafted by the Houston Astros in the 1995 Major League Baseball Amateur Draft. In his previous command with PPD, he was assigned to the Desert Horizon Precinct, where he oversaw all of the law enforcement operations in northeast Phoenix. Brian also was the Commander over the Traffic Bureau, where he led the Traffic Unit (Motors), Vehicular Crimes Unit, and the Transit Unit. Prior to his promotion to Commander, Brian was assigned to the Phoenix Regional Police Academy, where he was responsible for the Advanced Training Division for over two years as a Lieutenant. In addition to his previous assignments in the Patrol Division, Brian spent the majority of his career assigned to the Special Assignments Unit, which is Phoenix PD's full-time SWAT team, as well as the Homeland Defense Bureau, where he was attached to the Arizona Counter Terrorism Information Center as a Detective and a Sergeant. Academically, Brian has earned two master's degrees from Arizona State University in the Administration of Justice and the American Military University in National Security Studies. He is currently working on completing his Doctorate. Brian is also a proud graduate of the Federal Bureau of Investigation (FBI) National Academy Session 276, where he served as the class speaker.

Gino Duran

Assistant Director & General Counsel

Phone: 602-364-0646

Email:[email protected]

Gino Duran was appointed as Assistant Director and General Counsel in February 2023. He began his career in public service as a deputy sheriff with the Maricopa County Sheriff's Office, serving in various assignments including lake patrol, gang enforcement, and special investigations. After being admitted to the practice of law in Arizona he has worked as a felony prosecutor at the Maricopa County Attorney's Office, a trial attorney at the U.S. Department of Homeland Security, and as an Assistant Arizona Attorney General representing the Arizona Peace Officer Standards and Training Board. Gino is a graduate of The University of Arizona and earned his juris doctor from Georgetown University.

Bruce Fletcher

Chief of Investigations

Phone: 520-235-1573

Email:[email protected]

Bruce Fletcher is a second-generation law enforcement officer who started his career with the Arizona Department of Liquor Licenses and Control (DLLC) in September of 2016. Hired as a special agent, Bruce twice promoted from sergeant to where he is today as chief of investigations. Prior to joining the DLLC, he worked for the Yuma Police Department where his last assignment was at the Arizona Law Enforcement Academy as a Recruit Training Officer. Bruce was a member of the SET team, which is Yuma PD's SWAT team, and is HGN Certified, a Physical Conditioning Instructor, Defensive Tactics Instructor, Taser Instructor, and a Field Training Officer. Bruce graduated from the University of Phoenix with an Associate's Degree in Criminal Justice and a Bachelor's Degree in Criminal Justice Administration. Prior to becoming a police officer, Bruce spent over ten years in the United States Army. During these assignments, Bruce learned the principles and practices of sound leadership doctrine as evidenced by his successful completion of the United States Army's Primary Leadership Development Course. In Bruce's tenure with the DLLC, he has built strong work relationships with personnel within the Department. Bruce has continuously demonstrated sound decision-making, positive leadership traits, and the ability to see the "big" picture. He has developed a sterling reputation through his character and reputation as a leader.

Michael Carpenter

Assistant Director and Chief Technology Officer


Email:[email protected]

Michael Carpenter was appointed as Assistant Director and Chief Technology Officer in May 2024. He joined the State of Arizona in 2022 as an IT Engagement Manager within the Arizona Department of Administration. In this role, he was pivotal in supporting over 20 state agencies in achieving their mission objectives by providing strategic oversight and guidance for their critical information technology projects.

He served in the U.S. Navy's 2nd Fleet Mine Warfare Command, where he had the privilege of contributing to various critical aspects of naval operations - overseeing the deployment of highly sophisticated mine countermeasure systems, advanced sonar, and unmanned underwater vehicles.

Following his military service, Michael transitioned into information technology, accumulating over a decade of experience across diverse areas such as vendor management, IT project management, business engineering, and strategic planning.

Michael earned a Bachelor of Arts in Political Science and a Master of Public Administration with a concentration in National Security from American Military University, gaining specialized knowledge in areas such as public policy analysis, public management, digital government, and homeland security strategies. Driven by a passion for learning, Michael is currently planning to further his educational journey by pursuing a PhD in Law and Policy.